FAQ
Shipping FAQ
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
Domestic Shipping
Shipping charges are based on weight and destination.
We charge only what the carriers charge us. We never add any additional fees to the shipping charges.
The USPS is the preferred carrier because they typically provide the most affordable shipping solution. Overnight delivery is also available via FedEx or UPS. Transit time starts when the package is tendered to the carrier.
By placing the order you agree to these conditions.
You will see your shipping prices when you enter your details in the cart or at checkout.
International Shipping
Shipping charges are based on weight and destination. We charge only what the carriers charge us. We never add any additional fees to the shipping charges.
The USPS is the Preferred carrier because they typically provide the most affordable shipping solution.
USPS Priority and Express Mail provide a trackable, quick transit for packages to most countries in 5-10 business days. Transit time starts when the package is tendered to the carrier.
1st Class International mail for packages under 4 lbs and $400 in value is a cost effective option for international packages that are not required in a hurry. There is no tracking or known transit time for this option.
Postage Calculator
The following links will redirect you to the selected carriers website, where you can estimate your shipping costs.
Please use the following 'ship from' address:
1222 Harter Ave.
Woodland CA, 95776
USA
If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
Returns are accepted on the following basis:
- Prior authorization is needed for all returns. You may call or email to get our
approval. - All returns are subject to inspection to confirm any alleged defects.
If defect is confirmed to be legitimate, we will gladly exchange for another propeller
of either the same size or of equal value. - Any returns that are not due to a defective propeller are subject to a 20%
restocking fee.
Shipping costs are not refundable.
After placing your order, you may click the "My Account" link in the navigation menu at the top of the site, and then "My Orders" to track the status of your order. Although we strive to ship your order the same day as it was placed, in some cases it may take up to two business days to process your order. Overnight shipments will ship the same day for orders placed before noon. Please note the transit time begins once we turn the package(s) over to the selected carrier. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.
We ship to most countries internationally. When you go to the cart and checkout and select your shipping destination, you can see a list of all the countries we ship to.
During the checkout process you may choose any of our current Payment Options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We strive to ship your order the same day as it was placed. However, in some cases it may take up to two business days to process your order.